Privacy Policy
Privacy Policy — TERAMOK LLC — Last Updated: March 2026 — TERAMOK LLC ("TERAMOK," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the rights you have regarding your information. This policy applies to visitors of our website, clients, potential clients, and anyone who interacts with TERAMOK Chicago. 1. Data Controller — TERAMOK LLC, Chicago, IL — United States, Email: info@teramok.us. 2. Information We Collect — We may collect: (a) Information You Provide Directly: full name, email address, phone number, company name or project details, information submitted through contact forms, questionnaires, briefs, quotes, or email communication. (b) Automatically Collected Information: IP address, browser type and version, device information, pages visited, time spent, and referring URLs, cookies and similar tracking technologies. 3. Purpose of Processing — We process personal data for: responding to inquiries and providing requested services, preparing project proposals, quotes, and agreements, managing client relationships and delivering marketing, production, and creative services, sending newsletters, updates, or promotional communications (only with your consent), improving website performance, analytics, and user experience, complying with legal and regulatory obligations under applicable U.S. federal and Illinois state law, protecting our legal rights, preventing fraud, and ensuring platform security. 4. Legal Basis for Processing — TERAMOK processes personal data under applicable U.S. privacy laws, including the Illinois Personal Information Protection Act (PIPA), the California Consumer Privacy Act (CCPA) where applicable, and other relevant federal and state regulations. Where we serve clients in the EU, we also comply with the General Data Protection Regulation (GDPR). 5. Data Sharing and Disclosure — We do not sell or rent personal data. We may share information only with: (a) Service Providers: trusted third parties assisting us with website hosting, cloud storage, email platforms, analytics tools, and payment or invoicing systems. They access data only to perform services on our behalf and are contractually obligated to protect your data. (b) Legal or Regulatory Requirements: we may disclose data if required to comply with U.S. federal or state law, respond to lawful requests from authorities, or protect our rights, safety, or property. 6. International Transfers — Some service providers may store or process information outside the United States. Where applicable, we ensure appropriate safeguards are in place, including contractual protections and compliance with applicable data transfer regulations. 7. Data Retention — We retain personal data only as long as necessary for the purposes described above or as required by applicable law. Contact form messages: up to 12 months. Client and project files: up to 7 years (as required by U.S. tax and accounting regulations). Marketing communications: until you withdraw consent. 8. Your Rights — Depending on your jurisdiction, you may have the right to: access your personal data, correct inaccurate or incomplete information, request deletion of your personal data, restrict or object to processing, withdraw consent at any time, and data portability. To exercise your rights, contact: info@teramok.us. We will respond within 30 days. 9. Cookies and Tracking Technologies — Our website uses cookies to improve functionality, analyze website traffic, enhance user experience, and support marketing and advertising insights. You can manage cookie preferences through your browser settings. Disabling cookies may limit website functionality. 10. Data Security — We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss or destruction, alteration or misuse. No online system is 100% secure, and you acknowledge the inherent risks of internet communication. 11. Third-Party Links — Our website may include links to external sites. TERAMOK is not responsible for the privacy practices, security, or content of third-party websites. 12. Updates to This Policy — We may update this Privacy Policy to reflect changes in practices or legal obligations. The "Last Updated" date at the top will indicate any revisions. Continued use of the website implies acceptance of the updated policy. 13. Contact Information — TERAMOK LLC, Chicago, IL — United States. Email: info@teramok.us